Moderated by Patrick Higgins

Join us for this interactive panel discussion to learn about Vegas' recovery from the pandemic from three industry leaders.

Presented by Holly Duckworth

The stress of living today requires us to have stress reduction and focus techniques. Science has proven that mindfulness-based stress reduction is reducing health care costs and improving productivity and happiness. Mindfulness teaches you how to be fully present in each experience to become your best self and work well with your clients/ partners.

Presented by Adonica Shaw

Expanded description coming soon.

Moderated by Michael Dominguez

Join us for this interactive session to hear from four industry industry leaders on the following questions:

• What has changed with meetings over the past year and do you think some of the changes are here to stay? Will the human experience/ interaction stay the same?
• What will meetings look like for the rest of 2021 and 2022? Steps to be ready and hiring staff for the influx of business?
• How can planners and suppliers in the hospitality and events industry work together towards recovery?

Presented by Carolina Caro

Join us for this interactive session to hear from four industry industry leaders on the following questions:

• • What has changed with meetings over the past year and do you think some of the changes are here to stay? Will the human experience/ interaction stay the same?
• • What will meetings look like for the rest of 2021 and 2022? Steps to be ready and hiring staff for the influx of business?
• • How can planners and suppliers in the hospitality and events industry work together towards recovery?

Presented by Bob Pacanovsky

"Customer Service" may not be good enough any longer. We need more and the answer will help get us more loyal customers who have the opportunity to become Brand Ambassadors for our organizations. What is it?

It starts with the industry we are all in—the Hospitality industry. Except, my definition of Hospitality is different than what you might expect.

By implementing Hospitality, along with Service Excellence, you now focus on making people feel more valued and appreciated about their experience with you. And with this new economy, there are five new essential laws of being in the "Hospitality Business" that organizations need to consider and strive to implement. While these elements may be "common sense", Bob shows you why these laws of Hospitality are more important than ever before to deliver a powerful Customer experience!

This new seminar takes Bob's signature seminar- Creating the Black Tie Customer Experience and adds these essential laws that can help build Loyalty, Retention, and Revenue!

Moderated by Michael Dominguez

Learn from Michael Dominguez in this session regarding how hotels are recovering from the pandemic and coming back stronger than before.

Moderated by Holly Duckworth

The stress of living as a sales professional today requires us to have focus and stress reduction techniques while selling. Look at your business mindset and the sales process in a different way. As a result of this session, you will make a commitment to be your most empowered and confident self while selling your unique product, or service

Presented by Tianna Tye

Building an organizational culture of inclusivity requires building individual awareness of bias. In this session, Industrial-Organizational Psychologist Tianna Tye is going share how you can become more aware of your own biases and introduce tools to minimize the negative effect it has both personally and professionally.

Presenter Coming Soon

Expanded description coming soon.

Presented by Tianna Tye

Expanded description coming soon.

Presented by Tracy Stuckrath

Eating and drinking are fundamental requirements for life. We all must eat to survive. Thus, having safe, healthy and accessible food and beverage to eat is a right, not a privilege. And, yet safe, healthy, and accessible food and beverage are often disregarded when designing the company cafeteria, stocking vending machines, or planning meetings and events.

As an association professional, you have a duty of care to ensure all attendees, staff and vendors are kept safe and not excluded in the workplace. Since the Americans with Disabilities Act (ADA) was amended in 2008 expanding the protections provided to people with disabilities under the ADA, that care now includes what food is served and how food is handled and served at events.

In this interactive presentation, we will provide a basic understanding of how the laws that protect individuals with disabilities and will offer guidance on how to create safe and inclusive food and beverage environments for all.

Presented by Tracy Stuckrath

As we consider again holding live events again, COVID-19 has highlighted the need/want of new guidelines and considerations we will have to consider, especially with food and beverage functions. It is an opportunity to rethink and redesign event food and beverage service and presentation. The need for greater transparency in food safety, food preparation and service will be at the forefront. What does that look like? What information do we need to know and share? Who is responsible for managing and overseeing the changes? How and what will attendees want to eat after 18 months at home? How should F&B be handled differently at events than it had before the pandemic?

- Understand the duty of care we hold in food safety and COVID-19

- Learn questions to ask about food safety for the front and back of the house

- Feast on the food and beverage trends attendees will expect

Presented by Tianna Tye

Join Tianna Tye as she teaches you how to make team members feel valued... even if they're remote. In Workplace Appreciation: Leading Teams Remotely, Tianna is sharing why powerful teams are leaning into appreciation rather than recognition, its impact on team effectiveness, and the 5 appreciation languages.

Presented by Tianna Tye

Building an organizational culture of inclusivity requires building individual awareness of bias. In this session, Industrial-Organizational Psychologist Tianna Tye is going share how you can become more aware of your own biases and introduce tools to minimize the negative effect it has both personally and professionally.

Presented by Adonica Shaw

Expanded description coming soon.

Presented by Lex Gillette

Achieving goals requires establishing a vision and doing everything in our power to bring it into fruition. Blind since the age of eight, Lex Gillette was determined to not let that factor keep him from achieving his goals. In this 45-minute program, we will travel with Lex through many scenes of his life, feeling every emotion along the way. You will be taken on a journey of discovery that will reveal the lessons and ideas that have propelled him to athletic dominance in the long jump.

Close your eyes, open your mind, and imagine your highest potential. Get ready to navigate down life’s runway and ascend toward a vision of success.